It is the middle of the night and water is pouring through the kitchen ceiling from an upstairs supply line. You need it stopped, out of the house, and off the floors before it reaches the hardwood in the next room. That is exactly what an emergency call is for.
Free referral to independent, licensed and insured local pros. Zip codes served include 19901.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Dover Base Housing who answer at night and roll with pumps and extractors already on the truck.
Emergency calls are answered live at night, on weekends, and on holidays, because pipes do not wait for business hours.
Contractors work close to Dover Base Housing, so arrival times are often under an hour, depending on weather and call volume.
Expect trash pumps for deep water, portable extractors for carpet, and drying gear on the first trip.
You get a clear price or written estimate before work begins, including any after-hours rate, so there are no surprises when the sun comes up.

An emergency visit is about triage: make the home safe, stop the spread, and get the bulk of the water out tonight. Detailed drying and repairs can follow once the crisis is under control.

The pro confirms the water is off, checks for live electrical hazards in wet areas, and tests outlets and fixtures near the water before anyone wades in.
Deep water goes out through submersible pumps that move large volumes fast and send it away from the house.
Bulging ceilings are drained on purpose, in a controlled spot, so the weight is relieved before the drywall gives out.
Portable extractors and wet vacs pull water from carpet, tile, and hardwood. Area rugs are rolled and moved so they do not bleed dye onto the floor.
Air movers and a dehumidifier get placed before the pro leaves, so the drying clock starts right away.
Call +1-877-637-9008, say where the water is coming from and whether it is still flowing. If it is, you will be told how to find the main shutoff.
A nearby contractor calls back with an arrival time and heads out with pumps and extractors loaded.
On arrival, the pro checks for hazards, gauges how far the water spread, and gives you a price before starting removal.
Water is pumped and extracted, drying equipment goes in, and a follow-up visit is scheduled for moisture checks and any repairs.
Shut the main valve if you can, then call.
At 1:30 a.m. water was dripping from the kitchen light. Within an hour someone was here, safely drained the ceiling, and cleaned it all up.
Elena V.Upstairs supply line burstThe contractor talked me through the shutoff before he even arrived. That saved our living room floor.
Chris N.Kitchen sink line failureSix inches of water in the garage after the water heater blew. They pumped it out in about forty minutes and checked the outlets before turning power back on.
Hector R.Water heater rupture, garageChristmas Eve, of all nights. Someone actually answered, came out, and gave me a fair price before starting.
Linda S.Holiday emergency, laundry room

Arrival is often within the hour. The contractor will give you a specific window on the phone.
Pricing is set by the independent contractor. Some charge an after-hours fee, and they will tell you before work begins.
If you can reach the breaker panel without stepping in water, switch off circuits to the wet rooms. If the panel is in standing water, stay out and wait for the pro or call the utility.
A shop vac helps with a small spill, but it cannot reach water soaked into carpet pad, subfloor, or wall cavities. Anything more than a small puddle usually needs professional extraction and drying.
Keep everyone out of the room and do not poke it yourself. The pro will drain it in a controlled way to relieve the weight before it collapses.
No. We route your call to an independent local pro. Verify their license and insurance before work begins.

Emergency calls from Dover Base Housing, DE and surrounding zip codes such as 19901 are routed to independent pros working nearby.
Nearby cities are listed below. If no pro covers your address tonight, you will be told right away so you can call someone else.
