It is the middle of the night and water is pouring through the kitchen ceiling from an upstairs supply line. You need it stopped, out of the house, and off the floors before it reaches the hardwood in the next room. That is exactly what an emergency call is for.
One free call connects you with an independent local specialist. Areas served include zip codes 94941 94942.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Mill Valley who answer at night and roll with pumps and extractors already on the truck.
Emergency calls are answered live at night, on weekends, and on holidays, because pipes do not wait for business hours.
Since the pros are local, many reach you within the hour. You will get a real arrival window on the phone.
Submersible pumps, portable extractors, wet vacs, and a starter set of air movers and dehumidifiers are usually on the truck, so work starts the moment the pro walks in.
You get a clear price or written estimate before work begins, including any after-hours rate, so there are no surprises when the sun comes up.

The first visit focuses on safety and speed. Pros remove the water, protect what is still dry, and set the stage for drying the next morning.

The pro confirms the water is off, checks for live electrical hazards in wet areas, and tests outlets and fixtures near the water before anyone wades in.
Deep water goes out through submersible pumps that move large volumes fast and send it away from the house.
Bulging ceilings are drained on purpose, in a controlled spot, so the weight is relieved before the drywall gives out.
Water is vacuumed from every floor surface, and rugs are lifted out so their dyes do not stain carpet or wood.
Before leaving, the pro sets air movers and a dehumidifier so drying starts overnight, then schedules a return visit for readings and a full drying plan.
Call +1-877-637-9008, say where the water is coming from and whether it is still flowing. If it is, you will be told how to find the main shutoff.
A nearby contractor calls back with an arrival time and heads out with pumps and extractors loaded.
On arrival, the pro checks for hazards, gauges how far the water spread, and gives you a price before starting removal.
Water is pumped and extracted, drying equipment goes in, and a follow-up visit is scheduled for moisture checks and any repairs.
Do not wait for morning. A local pro can start tonight.
At 1:30 a.m. water was dripping from the kitchen light. Within an hour someone was here, safely drained the ceiling, and cleaned it all up.
Elena V.Upstairs supply line burstThe contractor talked me through the shutoff before he even arrived. That saved our living room floor.
Chris N.Kitchen sink line failureThe garage had six inches of water. They pumped it fast and tested the outlets before restoring power.
Hector R.Water heater rupture, garageChristmas Eve, of all nights. Someone actually answered, came out, and gave me a fair price before starting.
Linda S.Holiday emergency, laundry room

Many local pros arrive within an hour, depending on traffic, weather, and how many calls are coming in. You will get a real arrival window when the contractor calls you back.
Pricing is set by the independent contractor. Some charge an after-hours fee, and they will tell you before work begins.
If you can reach the breaker panel without stepping in water, switch off circuits to the wet rooms. If the panel is in standing water, stay out and wait for the pro or call the utility.
For a small puddle, sure. For larger areas, a shop vac leaves water in the pad and walls that leads to mold.
Stay clear and keep pets out. A pro will drain it safely, since a full ceiling can fall without warning.
No. A Water Damage is a free referral line. We connect you with independent, licensed and insured local contractors who do the work and bill you directly.

Emergency calls from Mill Valley, CA and surrounding zip codes such as 94941 94942 are routed to independent pros working nearby.
Nearby cities are listed below. If no pro covers your address tonight, you will be told right away so you can call someone else.
