Coming home to three days of water from a failed water heater is a gut punch. The fix is a full restoration: get the water out, dry the structure, remove what is ruined, and rebuild it so you cannot tell anything happened.
Free referral to independent, licensed and insured local pros. Zip codes served include 78201 78213.

We are a referral line, not a contractor. Your call is routed to an independent local restoration company that can take the job from the first moisture reading to the final walkthrough, which saves you from managing three or four different trades.
When the same contractor dries the house and rebuilds it, nobody can blame the other company for a problem. You get one estimate and one schedule.
Restoration contractors commonly write estimates in Xactimate, the same software most insurance adjusters use, so line items for flood cuts, drying days, and baseboard replacement match what your carrier expects.
Reconstruction sometimes requires permits. Ask the contractor for license and insurance proof up front, and confirm who is pulling any permits your job needs.
Local pros can often start the same day. Faster mitigation means less demolition and a smaller rebuild bill.

Each phase depends on the one before it. Rebuild too early and you trap moisture inside the wall, which is the most common reason restoration jobs fail.

Stopping the source, extracting standing water, and setting up drying equipment to keep damage from spreading. This phase is about saving as much of the original structure as possible.
The pro cuts drywall along a level line above the wet area, pulls wet insulation, and removes swollen baseboards so the wall cavities can breathe.
Your belongings are moved off wet floors, set on blocks, or boxed and stored offsite, with an inventory you can hand to your insurance company.
The rebuild covers hanging and finishing drywall, matching wall texture, installing new trim, and painting so the repaired area blends in.
Depending on the material, floors are dried and refinished, re-padded, or replaced. Laminate rarely survives a soaking, while solid hardwood often can.
Tell the dispatcher what happened and how long the water was there, so you are matched with a contractor who handles mitigation and rebuild.
You get a direct call from the pro with a timeframe, plus quick advice on shutting off water and power while you wait.
The pro maps wet areas, photographs everything, and writes up a scope for mitigation and reconstruction that you approve before work starts.
Once readings confirm everything is dry, reconstruction starts. A final walkthrough lets you inspect the work before the job is closed out.
Every day of delay adds demolition to the bill.
Water heater failed while we were away for four days. They handled everything, from drying to new drywall and paint, and the rooms look like nothing happened.
Rachel D.Water heater failure, full rebuildWhat I liked was having one company for the whole thing. The estimate lined up with what my adjuster wrote, so there was no back and forth.
Tom H.Insurance claim, kitchen and dining roomThe pack-out was the part I worried about most. Everything came back labeled and in one piece.
Monique L.Contents pack-out and carpet replacementThey refused to close up the walls until the readings were dry, even though I was in a hurry. Glad they did.
Greg P.Supply line leak, finished basement

Mitigation is the emergency phase: stopping the water, extracting it, and drying the structure. Restoration includes mitigation plus the rebuild, like new drywall, trim, paint, and flooring.
Drying usually takes three to five days. Rebuild time depends on the scope, from a few days for a single room to several weeks when kitchens or floors are involved.
Covered losses typically include repairs, not just drying. Check your policy with your agent, and keep the contractor's photos and logs.
Drywall that wicked dirty water or stayed wet too long can grow mold and lose strength. Cutting it at a level line exposes the framing so it dries properly and gives a clean line for patching.
In many cases you can stay. Larger or contaminated losses may require moving out briefly, and your policy may cover the cost.
No. A Water Damage is a free referral service that connects you with independent, licensed and insured local contractors. The contractor you hire does the work and bills you directly.

Calls from Balcones Heights and surrounding zip codes like 78201 78213 are routed to independent restoration pros working locally.
Nearby cities served are listed below. If your address is outside a contractor's range, you will be told right away.
