You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
Free referral to independent, licensed and insured local pros. Zip codes served include 78112 78239 78259 78258 78252 78251 78250 78257 78256 78255 78254 78208 78201 78202 78203 78204 78205 78207 78231 78230 78233 78232 78235 78234 78237 78238 78209 78109 78266 78264 78260 78219 78218 78217 78216 78215 78214 78213 78212 78211 78210 78244 78245 78247 78240 78242 78248 78249 78073 78023 78222 78223 78220 78221 78226 78227 78224 78225 78228 78229 78206 78241 78246 78265 78268 78269 78270 78278 78279 78280 78283 78284 78285 78288 78289 78291 78292 78293 78294 78295 78296 78297 78298 78299.

We are a referral line, not a contractor. Calls are routed to independent local pros around San Antonio who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
Pricing for each phase is written down and approved by you first.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Carpet, pad, drywall, insulation, and particleboard that touched sewage cannot be reliably disinfected and are bagged and removed.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Tell dispatch which drains are backing up and how far the sewage spread.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Raw sewage is a health risk. Get a protected crew out fast.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementThey explained why the carpet and bottom of the drywall had to go. Not what I wanted to hear, but it made sense once they mentioned what is in sewage.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

Sewage is Category 3 water, the most contaminated class. It contains bacteria, viruses, and parasites and requires protective gear, removal of porous materials, and disinfection.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Common causes include tree roots in the main line, grease buildup, collapsed or bellied pipes, and municipal sewer overloads during heavy rain.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Calls from San Antonio and zip codes such as 78112 78239 78259 78258 78252 78251 78250 78257 78256 78255 78254 78208 78201 78202 78203 78204 78205 78207 78231 78230 78233 78232 78235 78234 78237 78238 78209 78109 78266 78264 78260 78219 78218 78217 78216 78215 78214 78213 78212 78211 78210 78244 78245 78247 78240 78242 78248 78249 78073 78023 78222 78223 78220 78221 78226 78227 78224 78225 78228 78229 78206 78241 78246 78265 78268 78269 78270 78278 78279 78280 78283 78284 78285 78288 78289 78291 78292 78293 78294 78295 78296 78297 78298 78299 are routed to local biohazard-equipped pros.
Nearby cities are listed below.
