You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 29702.

Sewage is a health hazard first and a water problem second. A Water Damage is a free referral service that connects you with independent, licensed and insured contractors near Blacksburg who are equipped for Category 3 blackwater, including protective gear, containment, and hospital-grade disinfectants.
Expect Tyvek-style suits, respirators, and gloves. Contaminants stay in the work zone, not tracked through your home.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Confirm license and insurance on arrival. Biohazard jobs should only go to properly insured pros.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Liquid sewage and solids are extracted with dedicated equipment and disposed of according to local rules, not dumped down another drain.
Carpet, pad, drywall, insulation, and particleboard that touched sewage cannot be reliably disinfected and are bagged and removed.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Call +1-877-637-9008, describe where sewage is coming up, and confirm everyone has stopped using water in the house.
You will get an arrival time and safety reminders while the crew is on the way.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Stop using water and keep everyone away. Help can be on the way now.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Often only with a sewer backup add-on. Your agent can tell you what your policy includes.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Calls from Blacksburg and zip codes such as 29702 are routed to local biohazard-equipped pros.
Nearby cities are listed below.
