You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 30334 30331 30332 30309 30308 30303 30354 30322 30327 30326 30324 30316 30342 30305 30307 30306 30319 30317 30314 30315 30312 30313 30310 30311 30363 30318 30301 30302 30304 30321 30325 30333 30343 30348 30353 30355 30357 30361 30368 30369 30370 30371 30375 30377 30392 30394 30398 31106 31107 31126 31139 31141 31193 31195 31196.

Sewage is a health hazard first and a water problem second. A Water Damage is a free referral service that connects you with independent, licensed and insured contractors near Atlanta who are equipped for Category 3 blackwater, including protective gear, containment, and hospital-grade disinfectants.
Expect Tyvek-style suits, respirators, and gloves. Contaminants stay in the work zone, not tracked through your home.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Confirm license and insurance on arrival. Biohazard jobs should only go to properly insured pros.
Pricing for each phase is written down and approved by you first.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Liquid sewage and solids are extracted with dedicated equipment and disposed of according to local rules, not dumped down another drain.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Raw sewage is a health risk. Get a protected crew out fast.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeThey recommended a plumber to camera the line afterward. Turned out to be tree roots. Glad we found it.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Common causes include tree roots in the main line, grease buildup, collapsed or bellied pipes, and municipal sewer overloads during heavy rain.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Calls from Atlanta and zip codes such as 30334 30331 30332 30309 30308 30303 30354 30322 30327 30326 30324 30316 30342 30305 30307 30306 30319 30317 30314 30315 30312 30313 30310 30311 30363 30318 30301 30302 30304 30321 30325 30333 30343 30348 30353 30355 30357 30361 30368 30369 30370 30371 30375 30377 30392 30394 30398 31106 31107 31126 31139 31141 31193 31195 31196 are routed to local biohazard-equipped pros.
Nearby cities are listed below.
