It is the middle of the night and water is pouring through the kitchen ceiling from an upstairs supply line. You need it stopped, out of the house, and off the floors before it reaches the hardwood in the next room. That is exactly what an emergency call is for.
One free call connects you with an independent local specialist. Areas served include zip codes 24133 24171.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Patrick Springs who answer at night and roll with pumps and extractors already on the truck.
You will not be leaving a voicemail. The line is staffed through the night and on holidays.
Since the pros are local, many reach you within the hour. You will get a real arrival window on the phone.
Expect trash pumps for deep water, portable extractors for carpet, and drying gear on the first trip.
After-hours rates, if any, are explained before the pumps start. You approve the price first.

The first visit focuses on safety and speed. Pros remove the water, protect what is still dry, and set the stage for drying the next morning.

First comes safety: water shut off, breakers checked, and outlets near the water tested so nobody gets hurt.
Deep water goes out through submersible pumps that move large volumes fast and send it away from the house.
A water-filled ceiling can drop without warning. Pros puncture it in a controlled spot over a container to relieve the weight before it collapses.
Portable extractors and wet vacs pull water from carpet, tile, and hardwood. Area rugs are rolled and moved so they do not bleed dye onto the floor.
Air movers and a dehumidifier get placed before the pro leaves, so the drying clock starts right away.
Tell dispatch if water is still running. You will get quick guidance on the shutoff valve while a pro is located.
A nearby contractor calls back with an arrival time and heads out with pumps and extractors loaded.
On arrival, the pro checks for hazards, gauges how far the water spread, and gives you a price before starting removal.
The pro removes the water, starts drying, and books a return visit to check readings and plan repairs.
Shut the main valve if you can, then call.
Water was coming through our light fixture at 1:30 in the morning. The pro was there before 2:30, drained the ceiling, and had everything vacuumed up by 4.
Elena V.Upstairs supply line burstThe contractor talked me through the shutoff before he even arrived. That saved our living room floor.
Chris N.Kitchen sink line failureThe garage had six inches of water. They pumped it fast and tested the outlets before restoring power.
Hector R.Water heater rupture, garageChristmas Eve, of all nights. Someone actually answered, came out, and gave me a fair price before starting.
Linda S.Holiday emergency, laundry room

Many local pros arrive within an hour, depending on traffic, weather, and how many calls are coming in. You will get a real arrival window when the contractor calls you back.
Some contractors add an after-hours charge. It will be explained up front, before any work starts.
If you can reach the breaker panel without stepping in water, switch off circuits to the wet rooms. If the panel is in standing water, stay out and wait for the pro or call the utility.
A shop vac helps with a small spill, but it cannot reach water soaked into carpet pad, subfloor, or wall cavities. Anything more than a small puddle usually needs professional extraction and drying.
Stay clear and keep pets out. A pro will drain it safely, since a full ceiling can fall without warning.
No. A Water Damage is a free referral line. We connect you with independent, licensed and insured local contractors who do the work and bill you directly.

Emergency calls from Patrick Springs, VA and surrounding zip codes such as 24133 24171 are routed to independent pros working nearby.
Nearby cities are listed below. If no pro covers your address tonight, you will be told right away so you can call someone else.
