It is the middle of the night and water is pouring through the kitchen ceiling from an upstairs supply line. You need it stopped, out of the house, and off the floors before it reaches the hardwood in the next room. That is exactly what an emergency call is for.
Free referral to independent, licensed and insured local pros. Zip codes served include 94402.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Highlands who answer at night and roll with pumps and extractors already on the truck.
You will not be leaving a voicemail. The line is staffed through the night and on holidays.
Contractors work close to Highlands, so arrival times are often under an hour, depending on weather and call volume.
Expect trash pumps for deep water, portable extractors for carpet, and drying gear on the first trip.
After-hours rates, if any, are explained before the pumps start. You approve the price first.

The first visit focuses on safety and speed. Pros remove the water, protect what is still dry, and set the stage for drying the next morning.

The pro confirms the water is off, checks for live electrical hazards in wet areas, and tests outlets and fixtures near the water before anyone wades in.
Deep water goes out through submersible pumps that move large volumes fast and send it away from the house.
A water-filled ceiling can drop without warning. Pros puncture it in a controlled spot over a container to relieve the weight before it collapses.
Portable extractors and wet vacs pull water from carpet, tile, and hardwood. Area rugs are rolled and moved so they do not bleed dye onto the floor.
Before leaving, the pro sets air movers and a dehumidifier so drying starts overnight, then schedules a return visit for readings and a full drying plan.
Tell dispatch if water is still running. You will get quick guidance on the shutoff valve while a pro is located.
A nearby contractor calls back with an arrival time and heads out with pumps and extractors loaded.
A fast walkthrough covers safety and the extent of the water, followed by a price you approve.
Water is pumped and extracted, drying equipment goes in, and a follow-up visit is scheduled for moisture checks and any repairs.
Do not wait for morning. A local pro can start tonight.
At 1:30 a.m. water was dripping from the kitchen light. Within an hour someone was here, safely drained the ceiling, and cleaned it all up.
Elena V.Upstairs supply line burstHe walked me through shutting off the main on the phone while he drove over. That alone saved the hardwood in the living room.
Chris N.Kitchen sink line failureSix inches of water in the garage after the water heater blew. They pumped it out in about forty minutes and checked the outlets before turning power back on.
Hector R.Water heater rupture, garageA pipe let go on Christmas Eve. They answered, showed up, and quoted me before doing anything.
Linda S.Holiday emergency, laundry room

Arrival is often within the hour. The contractor will give you a specific window on the phone.
Some contractors add an after-hours charge. It will be explained up front, before any work starts.
Only if the panel is dry and safe to reach. Never stand in water to touch electrical equipment.
A shop vac helps with a small spill, but it cannot reach water soaked into carpet pad, subfloor, or wall cavities. Anything more than a small puddle usually needs professional extraction and drying.
Keep everyone out of the room and do not poke it yourself. The pro will drain it in a controlled way to relieve the weight before it collapses.
No. A Water Damage is a free referral line. We connect you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent emergency responders in the network work around Highlands, including zip codes 94402.
Check the nearby cities below. You will know on the call if your address is outside a contractor's range.
